Privacy

Our Commitment to You

At The Prompt Case, your privacy is important to us. This policy explains what information we collect and how we use it. Our goal is to be transparent and simple.

1. Information We Collect for Orders

When you place an order, we collect the necessary information to fulfill it. This includes:

  • Your name
  • Shipping address
  • Billing address
  • Email address
  • Phone number

Our store is powered by Shopify, which securely processes your payment information. We never see or store your full credit card details.

2. Information for Community Designs

If you choose to share your AI-generated design with our community gallery, we will:

  • Display your name next to the design to give you credit.

Why do we do this? We display your name so the community knows who created the design. This helps build a creative community where designers get recognition for their work.

3. How We Use Your Information

  • To Fulfill Your Order: We use your address to ship your case and your email/phone to send order updates.
  • To Manage Our Community: We use your name for public credit on shared designs.
  • To Improve Our Service: We may look at general trends (e.g., popular design styles) to make our service better, but this is always anonymous.
  • For Marketing: We use cookies and tracking pixels from Facebook, Google, and TikTok to show you relevant ads and measure the effectiveness of our marketing campaigns. See our Cookie Policy for more details.
  • For Analytics: We use Google Analytics and PostHog to track website activity and understand how visitors use our site. This helps us improve our services and user experience. This data is completely anonymous and cannot be linked to any individual user.

4. Data Sharing

We only share your data when absolutely necessary:

  • With Shopify: Our e-commerce platform, to process your order.
  • With Shipping Couriers: To deliver your package to your doorstep.
  • With Advertising Partners: We use Facebook Pixel, Google Ads, and TikTok Pixel to run marketing campaigns and show you relevant advertisements. These services may track your browsing activity across different websites.
  • With Analytics Providers: We use Google Analytics and PostHog to collect anonymous usage data about how visitors interact with our website. This data cannot be used to identify individual users.

We do not sell your personal information to anyone. Period.