Cookies
What This Policy Covers
At The Prompt Case, we believe in transparency. This policy provides information about how and when we use cookies on our website. We use cookies to make our site work and to help us reach customers through marketing campaigns.
What Are Cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit. It enables the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site.
How We Use Cookies
Our store is powered by Shopify. We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for our website to function properly:
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Shopping Cart Functionality: A cookie is used to keep track of the items you place in your shopping cart. It stores an anonymous identifier for your cart so the website can remember your selections as you browse different pages and proceed to checkout. Without this cookie, your shopping cart would be empty every time you clicked a new link.
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Design Tool Access: After you place an order, we store a secure session cookie that allows you to access our AI design tool. This cookie verifies your order details and enables you to create and submit your custom phone case design. This session cookie is encrypted, expires after 24 hours, and is only used to authenticate your access to the design tool for your specific order.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and to improve our services:
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Google Analytics: We use Google Analytics to collect anonymous data about website traffic, page views, and user behavior patterns. This helps us understand which features are most popular and how we can improve the user experience.
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PostHog: We use PostHog to track anonymous usage data and analyze how visitors navigate our website. This helps us identify areas for improvement and optimize our site’s performance.
Important: All analytics data we collect is completely anonymous and cannot be linked back to any individual user. We use this information solely to improve our services and user experience.
Marketing & Advertising Cookies
We use third-party advertising cookies to help us reach potential customers and measure the effectiveness of our marketing campaigns:
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Facebook Pixel: We use Facebook’s tracking pixel to show you relevant ads on Facebook and Instagram, and to measure how well our ads perform.
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Google Ads: We use Google’s advertising cookies to display ads across Google’s network and to track conversions from our advertising campaigns.
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TikTok Pixel: We use TikTok’s tracking pixel to show you relevant ads on TikTok and to measure the performance of our TikTok advertising campaigns.
These marketing cookies may track your browsing activity across different websites to help us show you more relevant advertisements.
Cookies We Do Not Use
We want to be clear about what we don’t do. Our website does not use:
- Authentication Cookies for User Accounts: We do not have traditional user accounts or logins that persist across multiple orders.
Your Choices
You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or to delete certain cookies.
However, please be aware that:
- If you block the essential cookies our site uses, the shopping cart functionality will not work, you will be unable to place an order, and you will not be able to access the AI design tool to create your custom case design.
- If you block analytics cookies, you will still be able to use our website normally, but we won’t be able to collect data to improve our services.
- If you block marketing cookies, you will still be able to use our website, but you may see less relevant advertising from us on other platforms.
You can also opt out of personalized advertising by visiting:
Contact Us
If you have any questions about our use of cookies, please contact us at hello@thepromptcase.com.